Medicare Advantage coverage rules

Medicare Advantage Prior Authorization and Referral Rules Before You Enroll

A plan’s approval and referral process can affect how you reach specialists, procedures, equipment and other covered care.

Authorization clipboard, referral arrows and medical service cards arranged in a blue Medicare Advantage pathway

Medicare Advantage plans must cover Medicare-covered services, but plans may manage access through provider networks, referrals and prior authorization. These requirements are separate from your copay and separate from whether a provider appears in the network directory.

Quick answer: A referral generally comes from a clinician and directs you to another provider. Prior authorization asks the plan to decide whether it will cover a service, item or course of treatment before it is provided. A plan may require one, both or neither for a particular situation.

Three different questions

Network, referral and authorization are not interchangeable

RequirementWhat it asksWho usually handles itCommon mistake
NetworkDoes the provider or facility participate in the plan?The member, provider and plan verify participation.Assuming an in-network provider makes every service automatically covered.
ReferralMust a primary-care clinician direct the member to a specialist?The referring clinician’s office.Scheduling a specialist without the required referral.
Prior authorizationMust the plan approve coverage before a service, item or treatment?The ordering or treating provider normally submits clinical information.Assuming a referral or scheduled appointment is the same as plan approval.

Services to investigate

Ask about the care most relevant to you

Authorization lists differ by plan. Instead of asking whether a plan “uses prior authorization,” ask how it handles the services you are likely to need.

Diagnostic care

  • Advanced imaging
  • Specialized testing
  • Sleep studies

Treatment

  • Outpatient procedures
  • Rehabilitation or therapy
  • Infusions and certain Part B drugs

Equipment and settings

  • Durable medical equipment
  • Home health services
  • Post-acute or facility care

This list is illustrative, not a statement that every plan requires authorization for every item. The Evidence of Coverage and plan authorization list control.

2026 medical-request timing

CMS shortened certain prior-authorization decision timeframes

Beginning January 1, 2026, impacted payers including Medicare Advantage organizations generally must send decisions for non-drug medical items and services within:

Standard request

Seven calendar days after receiving the request.

Expedited request

72 hours when the urgent standard applies.

The payer must also provide a specific reason for a denial. These rules do not mean every request will be approved, and prescription-drug authorization uses different Part D processes and timeframes.

Before choosing a plan

Review the rules around your current care

List active treatment and expected services

Include ongoing therapy, scheduled procedures, equipment, infusions, specialist care and recurring imaging.

Confirm the exact providers and facilities

Authorization does not fix an out-of-network provider problem. Complete the provider-network check separately.

Ask which services require approval

Use the Summary of Benefits, Evidence of Coverage and the plan’s current prior-authorization list.

Understand the referral workflow

If referrals apply, determine whether your primary-care office is comfortable coordinating them and whether your specialists receive them efficiently.

Ask about continuing treatment

If you are already receiving an active course of treatment when you change Medicare Advantage plans, ask how the new plan will apply Medicare’s continuity-of-care protections. CMS requires a minimum 90-day transition period for an enrollee undergoing treatment who switches to a new Medicare Advantage coordinated care plan, during which the new plan may not require prior authorization for that active course of treatment.

Continuity-of-care protection: When a Medicare Advantage plan approves a prior-authorization request for a course of treatment, CMS requires that approval to remain valid for as long as the treatment remains medically reasonable and necessary under the applicable coverage criteria, the patient’s medical history and the treating provider’s recommendation. A plan should not require repeated prior authorization simply because the approved treatment continues.

Plan type matters

HMO and PPO labels provide clues, not complete answers

HMO

HMOs commonly use primary-care coordination and may require referrals for specialists. Exact exceptions and authorization rules vary by plan.

PPO

PPOs generally do not require specialist referrals, but they may still require prior authorization for certain services, procedures or equipment.

Review the complete Medicare Advantage HMO versus PPO guide and verify the exact plan rather than assuming every plan with the same label operates identically.

If something goes wrong

Get the written reason before choosing the response

A denial may result from missing records, unmet coverage criteria, a network problem, an incorrect code or another issue. Correcting an incomplete request is different from appealing a medical-necessity decision.

Protect the deadline: Ask for the complete written notice and involve the treating clinician. Do not allow repeated informal resubmissions to consume the time available for an appeal.

Use our guide for a Medicare Advantage prior-authorization denial when a plan has already refused coverage.

Emergency care

Do not delay emergency evaluation for routine authorization

Medicare Advantage plans must cover emergency and urgently needed services under Medicare rules. Call 911 or seek emergency care when appropriate. Coverage and follow-up questions can be addressed after immediate safety needs.

Frequently asked questions

Prior authorization and referral FAQ

Is a referral the same as prior authorization?

No. A referral generally directs you from one clinician to another. Prior authorization is a plan coverage decision requested before certain care.

Do PPO plans use prior authorization?

They may. PPO plans generally do not require specialist referrals, but prior authorization can still apply to particular services, procedures, equipment or medications.

Does being in network mean the service is already approved?

No. Network participation and authorization are separate. An in-network service may still need prior approval and must meet coverage requirements.

Who normally submits a medical prior-authorization request?

The ordering or treating provider generally submits the request and supporting clinical information. The member should still confirm that the process was started and monitor the decision.

Does an authorization guarantee the claim will be paid?

Not necessarily. The service must still be provided as authorized, while coverage is active and under the plan’s other applicable rules. Review the authorization and plan documents.

Independent Medicare guidance

Compare more than premiums and copays

Benjamin Thompson can help review provider networks, referrals, authorization rules, prescriptions and expected costs before you select Medicare Advantage coverage.